Operational excellence solutions

Transform your business through continuous improvement

Our Operational Excellence Team helps develop Northern Ireland businesses competitive advantage by increasing their productivity and profitability. Our approach is results driven, adaptable and proven to deliver significant measurable benefits in the performance of people, processes and operations across all sectors and sizes of business.

This support and approach has helped businesses who have engaged with the team during 2017–18 deliver £11.5 million of financial impact to their bottom line. This has been delivered through improvements to throughput, capacity, quality, delivery and lead times.

 It is not necessary to change. Survival is not mandatory. 

- W. Edwards Deming

The team provide practical engagement across the entire enterprise from boardroom to shop-floor to improve and transform operations to drive measurable and sustainable benefits. This approach helps businesses maximise their available resources to become more competitive, efficient and profitable, in other words to make the work Easier, Better, Faster, Cheaper.

We have a track record in helping local companies of all sizes and from all sectors address these issues.

We regularly assist businesses to introduce new concepts, tools and techniques that can effectively and efficiently improve many areas of their business. Addressing non value-adding activity within business processes can typically result in a productivity improvement of at least 25%-30%. This approach will help your business maximise the available resources so you can be more efficient and profitable.

The team help business embed a range of principles, tools and techniques, including:

  • Waste identification and elimination
  • Visual displays, controls and management
  • Practical problem solving
  • Daily continuous improvement
  • Workflow improvement
  • Set-up reduction
  • Bottleneck management and improvement
  • Strategy deployment and alignment

The team are particularly keen to show how Lean Thinking and these techniques and others can be used in non-manufacturing companies. You can Contact us or call 0800 181 4422 to discuss next steps.

However enquiries from any businesses are welcome. To start your journey why not watch our Driving Competitiveness through lean thinking tutorial

Our support may be subject to some eligibility criteria.

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Business support team

0800 181 4422


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